Your name will be added to the duty doctor’s telephone list, with a brief description of your concern along with your best contact number.
The duty doctor will work through a list calling each patient and will prioritise urgent cases but will aim to return your call within 2 hours.
The duty doctor may call certain patients before others depending on the symptoms and the age of the person.
The triage system is in place to provide same day access to GP advice and if an appointment is required we will allocate you to the doctor best suited to your concern.
The duty doctor can also provide advice and/or a prescription which can be collected from the surgery reception.