At Harrow Road Health Centre, we want every patient to feel safe, cared for and listened to. Here’s what it means to us.
Why we’re here
Harrow Road Health Centre is here to provide safe, compassionate NHS care to everyone in our local community – whoever you are, and whatever your circumstances
What can you expect from us
We aim to make it easy to get the care you need, to treat you as an individual and to keep improving based on what our patients tell us. Listening to you isn’t an afterthought – it shapes how we run the practice.
What we’re working towards
We want to be a practice you trust and feel comfortable turning to – known for the safety and compassion of our care and for genuinely acting on your feedback, not just collecting it.
Our Values
- Your safety comes first. In everything we do, for patients and staff alike.
- Compassion and dignity, always. We treat every patient as we’d want our family to be treated.
- We listen, and we act. Your feedback helps shape our services
- Everyone is welcome. We provide accessible, non-discriminatory care for our diverse community
- Our team, working for you. Our GPs, nurses and reception staff work together to support your care.
We’re always keen to hear how we’re doing – you can share your feedback with us at any time via our Feedback and Complaints page.